Terms of Service
Welcome to Modulynk (“we”, “our”, or “us”). By accessing, browsing, registering for an account, booking an appointment, or using our websites, iOS application, mobile dashboards, or APIs (collectively, the “Platform”), you agree to be bound by these Terms of Service (“Terms”).
Summary for Australian Users: Modulynk operates in compliance with Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). Nothing in these Terms excludes, restricts, or modifies any statutory consumer guarantees that cannot be excluded by law.
1. Platform Scope & Parties
Modulynk provides an intelligent salon, detailing, and appointment management software suite comprising scheduling calendars, client CRM, automated SMS notifications, waiting room displays, in-person Point of Sale (POS) checkout, and online booking portals.
- Merchants: Business owners, salons, and detailing operators managing appointments and billing through Modulynk.
- Customers / End Users: Individuals booking appointments, receiving appointment reminder SMS, or paying for services through merchant booking portals.
2. Account Registration & Security
To access merchant features, you must register an account with accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access.
3. Payment Processing & Fees
Payment processing services on Modulynk are provided through Stripe Connect (and Stripe Terminal for in-person card and Tap to Pay transactions). By using payment processing on Modulynk, you agree to Stripe’s Connected Account Agreement and Services Terms.
- Direct Payouts: Customer payments collected via online invoices or POS registers are deposited directly into the merchant’s designated bank account according to standard bank clearing cycles.
- Platform Fees: Modulynk applies a standard platform fee (e.g. 0.60% + applicable fixed processing amounts) which is deducted automatically at the moment of payment settlement.
- All Pricing in AUD: Unless explicitly noted otherwise, all monetary transactions and subscription fees are displayed and charged in Australian Dollars (AUD) inclusive of applicable GST.
4. SMS Messaging & ACMA Spam Act Compliance
Modulynk facilitates automated appointment confirmations, reminders, invoice links, and review requests via Twilio telecommunications infrastructure.
- Consent: Merchants warrant that they have obtained consent from customers before dispatching commercial SMS messages.
- Opt-Out Mechanism: In compliance with the Australian Spam Act 2003, all automated SMS alerts support instant opt-out. Recipients may reply STOP at any time to immediately cease future SMS messages.
5. Service Availability & Intellectual Property
We strive to provide 99.9% platform availability. All code, design aesthetics, proprietary algorithms, visual themes, logos, and software components of Modulynk remain the exclusive intellectual property of Modulynk. You are granted a non-exclusive, non-transferable revocable license to utilize the platform.
6. Limitation of Liability
To the maximum extent permitted by Australian law, Modulynk and its operators shall not be liable for any indirect, incidental, special, or consequential damages resulting from loss of profits, booking downtime, or payment gateway interruptions.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of Victoria and the Commonwealth of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
8. Contact Information
If you have any questions regarding these Terms of Service, please contact our support team at admin@modulynk.app or by mail at 116 Somerville Road, Hampton Park VIC 3976, Australia (Phone: +61 476 990 206).